Shipments and returns

Shipping your package

Delivery usually takes place within 2 and 3 weeks after receipt of your order. Prior to send your package out of our Hilversum office, you will receive a tracking number. With this tracking number you can track your package online: www.kdz.nl

Shipping costs include handling, packaging and courier charges. LabKings does not charge administration costs, while transport costs depend on the total weight and dimension of the parcel. We advise you to place your items in one order, but will try to combine separate orders as much as we can.

Your package is shipped properly enough to protect your items and special care is given to fragile items. All standard solutoins (hazardous shipments) are required to ship by ground service.

Return Policy

Our Customer Service Department is available to assist you should a problem arise with your order. Prior to returning any item, please contact the Customer Service Department to receive return authorization using this form. All returns must be shipped in accordance with IATA and DOT requirements.